By design, conventional maintenance and support from the OEMs is essentially a one-size-fits-all product, catering to the lowest common denominator and ignoring the unique aspects of your infrastructure. You deserve to have a support plan that is tailored to work for you, Keltech has the flexibility to address your unique requirements.
Our core technical support team is composed of individuals that have an average of 30+ years of service with the OEM prior to joining Keltech and in all cases had risen through the ranks to become National Technical Support Specialists in their respective area. They have worked for the likes of IBM, HDS, HP, StorageTek, Sun Microsystems, Network Systems Corp and Oracle. Augmenting our core team is our field service team comprised of technicians that deliver on-site service.
To ensure our technicians are up to date on all of the equipment we support, we provide on-going training that is held in the onsite lab at our headquarters in Markham, ON. The lab is an integral resource that is used for education, testing/repair of returned parts, “dry run” of code upgrades, critical parts replacement and more.
Keltech has the flexibility to address the unique requirements in your IT environment. You deserve to have a maintenance support plan that is tailored to work for your organization.
We became masters of multiple platforms with years of involvement in every advancing generation of technology. This has equipped our engineers with a remarkably deep base of experience and knowledge.
Our strategic warehouses located across Canada will allow our team to ensure we have streamlined delivery of the right parts at the right time.
Data is your business’s most critical asset and maintaining your storage equipment is the first step in protecting that asset.
Our trained professionals are focused on minimizing downtime while our flexible plans allow you to match the service levels of your user community.
Our engineers are equipped to help facilitate the designing, planning and migrating of effective network solutions on a range of technology.
