Storage Maintenance
Made More
Manageable
Data is your business's most critical asset
And maintaining your storage equipment is the first step in protecting that asset. Keltech’s vendor-agnostic service plans help maximize uptime, extend the life of your IT infrastructure and increase ROI of your existing storage equipment. When your warranty with SUN/Oracle StorageTek, DELL, HP, IBM, EMC, Hitachi, NetApp, Nimble, Spectra and or Lenovo ends, the storage professionals from Keltech are there.
Contracted Technicians
Keltech service promises rapid, local based support, 24/7 from coast to coast. For this, we have resident field teams in key locations across Canada ready to help you manage your IT infrastructure
60%-80% Cost Savings
We offer flexible solutions that provide you with options – empowering you to manage your IT hardware life cycle better.
Local Parts Stocking
Our strategic warehouses located across Canada will allow our team to ensure we have streamlined delivery of the right parts at the right time.
Our National Technical Support team and service technicians have extensive experience with Sun and StorageTek equipment; thus, in addition to traditional break-fix services, we can remotely connect to the systems to monitor, address alerts and effect changes where necessary. For highly mechanical equipment such as tape libraries, we can perform preventative maintenance to reduce the potential for downtime.
Not all Storage systems can be supported with a Third-Party Maintenance provider, but at Keltech, we can identify which systems you should keep with the OEM and which you can move to Keltech. This model has been defined by Gartner as a Hybrid Maintenance Model.
Have the flexibility to improve service while reducing cost
Keltech has the flexibility to address your unique requirements. By design, conventional maintenance and support from the OEMs is essentially a one size fits all product. Catering to the lowest common denominator and ignoring the unique aspects of your infrastructure. You deserve to have a support plan that is tailored to work for you.
That’s why we believe in customizing maintenance options beyond the standard OEM support path.
15 Minute Call-Back
Once a call is placed, one of our technicians who has been assigned the ticket will call you back within 15 minutes.
Live Dispatch
Place a call with our 24/7 call centre and speak with a live human agent every time.
